Local Botanist Privacy Policy

Last Updated: 12.12.2023

Effective Date: 12.12.2023

Thank you for choosing Local Botanist. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Information We Collect

We may collect the following types of personal information:

• Your name
• Contact details (email address, mailing address, telephone number)
• Age and/or date of birth
• Credit card details (securely processed for transactions)
• Demographic information (postcode)
• Preferences and opinions
• Information from customer surveys
• Details of products and services you’ve inquired about or purchased
• Browser session and geo-location data
• Device and network information
• Statistics on page views and sessions
• Information about your use of our website and associated applications
• Additional information you provide through your use of our platforms

We may collect this information directly from you or from third parties.

How We Use Your Information

We may use your personal information for the following purposes:

• Enable you to access and use our platforms
• Contact and communicate with you
• Internal record-keeping and administrative purposes
• Analytics, market research, and business development
• Run competitions and offer additional benefits
• Advertising and marketing, including sending promotional information
• Comply with legal obligations and resolve disputes

Disclosure of Personal Information

We may disclose personal information to:

• Third-party service providers (e.g., IT service providers, marketing providers)
• Our employees, contractors, and related entities
• Existing or potential agents or business partners
• Sponsors or promoters of competitions
• Entities to whom our business or assets may be transferred
• Credit reporting agencies, courts, tribunals, and regulatory authorities
• Law enforcement officers, as required by law

By providing us with personal information, you consent to its disclosure to third parties outside Australia.

Your Rights and Controlling Your Information

Choice and consent: You can choose to restrict the collection or use of your personal information.
Information from third parties: If we receive information from a third party, we protect it as outlined in this Privacy Policy.

Restrict: You may choose to restrict the collection or use of your personal information.
Access: You can request details of the personal information we hold about you.
Correction: If information is inaccurate, incomplete, or misleading, we will take reasonable steps to correct it.

Complaints and Contact

If you believe we have breached privacy principles, contact us. We will promptly investigate and respond.

Unsubscribe

To unsubscribe from our email database, click the link at the bottom of the delivered email.

Storage and Security

We use suitable physical, electronic, and managerial procedures to safeguard your information from unauthorized access, disclosure, and misuse. While we take measures to prevent unauthorized disclosures, we cannot guarantee absolute security.

Cookies and Web Beacons

We may use cookies and web beacons on our site. Cookies are used for preferences, and web beacons monitor visitor behavior. These tools do not provide us with your email address or personally identifiable information.

Links to Other Websites

Our site may contain links to other websites not governed by this Privacy Policy. We are not responsible for the privacy of information provided on those sites.

Amendments

We may amend this Privacy Policy at our discretion. Check our site regularly to stay informed.

For any questions or concerns, please contact our Privacy Officer at:

Local Botanist Email: alana@localbotanist.com.au

Thank you for trusting Local Botanist!